Sales Administrator

Join the Kurt J. Lesker Company — a global leader in vacuum science and technology, proudly partnering with innovators across aerospace, semiconductor, medical, and optical industries to enable technology for a better world.

Founded over 70 years ago, we are a family-owned business with nearly 500 employees across 9 international offices. This role is based at our European Headquarters in Hastings, East Sussex.

We’re seeking an organised and proactive Sales Administrator to support our dynamic inside sales team. You’ll manage the end-to-end order process, ensure data accuracy, and keep our European customers informed with timely updates.

This is a fast-paced role ideal for someone with a keen eye for detail, excellent communication skills, and a customer-first mindset.

• Inputting and Processing of Sales orders within D365
• Efficient, timely and accurate processing of all area orders within the ERP system
• Own the order status process, and promptly inform customers about key order status changes including but not limited to delivery schedule amendments
• Resolving customer issues and enquiries
• Provide administration support to the sales team
• Work collaboratively with team members to support the highest levels of customer satisfaction.
• Work collaboratively with compliance to complete standard contract review.
• Manage the credit, rebills and returns process collaborating with Finance, Quality and Procurement
• Liaise and work collaboratively with departments such as Procurement and Finance
• Other administrative duties as assigned.

• Experience: Previous experience in a sales administration role preferred

• Communication: Strong verbal and written communication skills

• Attention to Detail: Accuracy in data handling and order processing

• Tech Savvy: Confident using MS Office and familiar with CRM/ERP systems

• Initiative: Comfortable working independently and within a team

• Drive: Self-motivated and able to meet departmental KPIs under pressure

• Competitive salary
• 25 days annual leave + bank holidays
• Matched pension up to 5%
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service
• Income protection insurance
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave